Conversation on Telephone
Receptionist : Good
Afternoon, Indonesian Hotel, Romdon Speaking here. May i help you?
Costumer : Good
afternoon, I’m Oki, Stiawati i’m calling you from lampung, I want to Jakarta this
weekend and i need to reserve two rooms in your hotel. Would you please give me
information about empty room in your hotel for this weekend?
Receptionist : There
are 4 empty room in this hotel. For two rooms are VVIP and two rooms are
exclusive room. Would you reserve one of them ma’am?
Costumer : Ok,
i will reserve VVIP rooms, would you please give me information about the price?
Receptionist : The
price of VVIP room for a night is Rp.800.000. for how long many night you will
reserve ma’am?
Costumer : I
need to reserve 2 rooms for 3 nights, Friday until Sunday this weekend.
Receptionist : Wait
a minute ma’am, i will count it. You’ll get discount for weekend, the discount
is 20% from the total price. So you have to pay Rp.4.800.000 for two rooms in 3
night.
Costumer : What
about the facilities in VVIP room?
Receptionist : Okay
ma’am, you’ll get once breakfast, lunch and dinner and you’ll get facilities like
swimming pool and golf. Would you please mention your name and your phone
number? I will make a reservation for you now.
Costumer : My
name is Mrs. Oki stiawati. My phone number is 5678.
Receptionist : Okay,
the reservation is by Mrs.Oki Stiawati and the Number is 5678. So how can you
pay it ma’am?
Costumer : I’ll
pay it by transfer this evening to your hotel companys account..
Receptionist : Okay,
i’ll be waiting for your coming, is there anything can i help?
Costumer : ..............................................................................................................................
Receptionist : Thank
you for calling Indonesian Hotel, if you need something more, i’m here to
explain.